Terms of Service
Last updated: 8/27/2025
Agreement to Terms
By engaging Comfort Zone Air Conditioning Inc. for HVAC services, you agree to these Terms of Service. These terms govern all services provided, including installation, repair, maintenance, and emergency services.
Important: Please read these terms carefully before scheduling any services. If you do not agree to these terms, please do not use our services.
Service Terms
Scheduling & Appointments:
- • Service appointments must be scheduled in advance
- • Emergency services available 24/7 with additional fees
- • 24-hour notice required for appointment cancellations
- • Access to property and equipment required for service
Service Delivery:
- • Work performed by licensed, insured technicians
- • All work meets Florida building codes and standards
- • Customer approval required for additional work
- • Clean-up included with all installation services
Payment Terms
Payment Policy:
- • Payment due upon completion of service unless other arrangements made
- • We accept cash, check, and major credit cards
- • Financing options available for qualifying installations
- • Late payment fees may apply to overdue accounts
- • Estimates valid for 30 days from date of issue
Emergency Service Fees:
Emergency services outside normal business hours incur additional charges. Fees will be disclosed before service begins.
Warranties & Guarantees
Labor Warranty
1 year on all repair work
Parts Warranty
Manufacturer warranty applies
Installation
Up to 10 years on systems
Warranty Conditions:
- • Warranties void if system is serviced by unauthorized personnel
- • Regular maintenance required to maintain warranty coverage
- • Warranty covers defects in workmanship, not normal wear and tear
- • Customer responsible for providing access for warranty service
Liability & Insurance
Comfort Zone Air Conditioning Inc. carries comprehensive general liability and workers' compensation insurance. Our liability is limited as follows:
- • We are fully insured for property damage and personal injury
- • Liability limited to the cost of services provided
- • Customer responsible for protecting personal property during service
- • We are not liable for pre-existing conditions or code violations
- • Force majeure events (natural disasters, etc.) may affect service delivery
Customer Responsibilities
Before Service:
- • Provide clear access to HVAC equipment
- • Secure pets and remove obstacles
- • Disclose any known hazards or issues
- • Ensure someone 18+ is present during service
After Service:
- • Follow all operating instructions provided
- • Schedule recommended maintenance
- • Report any issues promptly
- • Maintain clear access for future service
Dispute Resolution
We are committed to resolving any issues promptly and fairly:
- Contact our office immediately with any concerns
- We will investigate and respond within 48 hours
- If needed, a supervisor will review the situation
- Disputes may be resolved through mediation if necessary
- Florida state laws govern all service agreements
Contact Information
Questions about these terms? Contact us:
Comfort Zone Air Conditioning Inc.
159 SW 1st Way
Deerfield Beach, FL 33441
License #: CAC1817159
Phone: (954) 418-9081
Email: contact@comforthvac.tech
Emergency: Available 24/7